Dino Laws Keep Coming
I gave my staff the week off between Christmas and New Years, but I'm still seeing patients. Darling spouse is answering the phone, taking messages and making appointments for me (getting pretty darned good at it too) but even so, I find myself subjected to a lot of the crap that my Wonderful Staff usually takes care of entirely behind my back.
I'm talking about "Referrals"; those dreaded things referred to by a former patient who went to Hollywood to write comedy as a "secret handshake to allow you to get medical care." My office policy is to require one week's notice for elective referrals. So of course the call comes, "We're in the dermatologist's office and my daughter needs a referral." Can they wait until next week? No, of course not; the daughter is home from college and going back next week. Even as I stumble through the referral maze (and get it done; I'm too good to my patients) I find myself muttering:
Poor planning on your part is not an emergency on my part.Presto! Although I've been saying it for years, only at this instant do I think, "Dino Law!" While I'm at it, I realize that another thing I've been saying for years -- and have tried to immortalize on my blog footer, waaaaaaay down below -- is this:
A bad idea held by many people for a long time is still a bad idea.It has now become the Twelfth Law of the Dinosaur (and has been removed from the footer.)