I Don't Get This
Can someone help me with this? I mean, really; I just don't get it.
Patient calls and schedules an appointment.
(No, no; that, I get.)
Then they call back and say,
I have to talk to the doctor.Er, you have an appointment tomorrow.
Yes, but I have to talk to the doctor first.Why, in the name of the great and powerful FSM, do you have to talk to the doctor today if you have an appointment tomorrow?
If you're having crushing chest pain or something like that and that's why you think you're coming in (not having bothered to tell my Wonderful Staffer who asked you, "Are you having a particular problem?" anything other than, "It's personal,") then it will serve you right to wake up dead from the massive heart attack you're trying to ignore. It doesn't work that way. God made 911 for a reason, you know.
Granted, there are occasions where family members will call ahead to let me know things like, "his leg has really been bothering him for three months instead of the three weeks he's going to tell you about." But the whole point of making the appointment was to, um, TALK TO THE DOCTOR!!
If I'm going to see you tomorrow, there is absolutely no way you need to talk to me today. Think about it: what the hell are you going to say to me on the phone that you couldn't be saying to me tomorrow, in private, face-to-face, when I have a prayer of a chance of actually doing something about it; ie, something other than saying, "Why don't you make an appointment so we can talk about this in the office?"
In the words of the lovely and talented CrankyProf: Whiskey, Tango, Foxtrot?