FOAD #17

This guy must use the same phone company I do:

Wrong: Your f-d up telephone answering system doesn’t work. Every number pressed brings back the damned menu until the line goes dead.

Right: Naturally, one cannot expect to speak directly to a customer service representative to discuss discrepancies in a telephone bill when your state of the art, automated telephone answering system offers a broad range of options designed to cover every contingency, including billing related issues, except unfortunately, the one in which your system is persistently down and disconnects all incoming calls.